OBJECTIVE

• Seeking a fast paced dynamic environment to align my professional Software Quality Assurance skills with a progressive company wherein the application of my technical education and work ethics that would provide a significant contribution to the company’s continued success and thereby adding value to the organization.

SUMMARY

• Over 7 years of progressive working experience in Software Quality Assurance and Software Tester with diverse projects, clients and industry.
• Prepared documentation such as business requirements, functional specifications and master documents based on business needs.
• Experienced in developing Test Plans, Test Cases and Test Script.
• Good knowledge of MS Visio and MS Project.
• Good skills for problem solving and Bug Tracking using Mercury Test Director and Quality Center.
• Experienced in testing Client - Server and Web-Based Applications.
• Extensive knowledge of SDLC (Software Development Life Cycle) methodologies.
• Experience in Positive, Negative, Data-driven, Unit, System, Integrated, and Back-End Testing.
• Performed Back End Testing by executing SQL queries.
• Experience in gathering business requirements, analyzing business requirements and using the information to develop detailed comprehensive test strategies to verify system changes to meet the needs of the client.
• Expertise in Performance Testing, Stress Testing, Smoke Testing, Functionality Testing, Load Testing and Volume Testing of client/server and web based applications using different tools.
• Participated in design walkthroughs and verified QC Test Scripts and results.
• Experienced in GUI, Regression, and Functional Testing.
• Effective Time Management Skills and consistent ability to meet client deadline.
• Good team player with the ability to lead, manage and work independently in a time sensitive.
• Extensive knowledge of Test Matrix, Traceability Matrix and Gap Analysis.
• Experience in performing Black Box Testing on Web-based application.
• Analyzed Modification requests and Enhancement requests.
• Tested the HIPAA EDI transactions 834, 837/835, 276/277, 270/271 according to the requirement test scenarios.
• Extensive knowledge of gap between HIPAA 4010 and 5010.
• Excellent knowledge of HIPAA standards, EDI (Electronic data interchange), transaction syntax like ANSI X12, Implementation and Knowledge of HIPAA code sets, ICD 9, ICD 10 coding and HL7
• Strong analytical skills to analyze various online and analysis graphs in Load Runner to identify Bottlenecks.
• Assisted the Project Manager Plan, Coordinate, and Monitor project levels of performance and activities to ensure project completion.
• Excellent communication, presentation, and interpersonal skills.

TECHNICAL SKILLS

Testing Tools: Quality Centre, WinRunner, QTP, LoadRunner

Bug Reporting Tools: Test Director, Mercury Quality Center,Rational Clear Quest.

Scripting Languages: C, C++, SQL, PL/SQL, Java, J2EE

Data Bases: Oracle, MS SQL Server, MS Access, DB2, VB Script

Web Technology: HTML, UML, CSS, XML, Rational Rose, RUP

Operating System: DOS, Window (XP, 2000, NT, 9x), Unix

MS Office Tool: MS Office Suit

Web Server: IIS, Web Logic, Web Sphere, Apache

PROFESSIONAL EXPERIENCE

Confidential, Basking Ridge, NJ

QA Analyst

Responsibilities:

• Developed Test Scenarios, Test cases and test scripts bases on HLD.
• Coordinate different practices and Application vendors for their application readiness.
• Prepared test plan and determined testing approach and time slots for task completion.
• Wrote Test Cases and design test steps according to the requirements specifications in Excel.
• Coordinate with other test team(On-shore/off-shore) to define the functionalities to be tested.
• Tested HIPAA EDI Transactions and Code Sets Standards such as 837/835, 270/271, 276/277 transactions
• Prepared various edi x12 837s 834 and 835 to validate the test scripts running thru facets batches.
• Set claim processing data for different Facets Module.
• Worked in testing the Professional, Institutional Claims processing and adjudication and validate data with FACETS.
• Involved in FACETS Implementation for end to end testing of FACETS Billing, Claim Processing, Enrollment Subscriber/Member module.
• Executed test cases and reported defects in ALM 11.0
• Created members using various insurance payers in different providers applications as test data.
• Involve in testing healthcare application and migration plan from legacy cosmos and diamonds to facets application.
• Used Quality Center for defects logging and Involved in resolving defects with developers and SME.
• Created Test data for validation like member’s creation, Providers, and Claims for processing in Facets.
• Worked on different FACETS environments.
• Conducted walk through with Business analysts and business owners get the test case sign off.
• Performed backend testing for different region databases writing SQL Queries statements to ensure the retrieved data was correct
• Extensive knowledge of Test Matrix, Traceability Matrix.
• Responsible for validating different fields of source and target.
• Scheduled meetings with developers, System Analyst's (SA) and testers to identify resource allocation and project completion using MS Project. Participated in day to day team meeting and weekly team meetings of different regions PM’S.
• Maintained Requirement Traceability Matrix (RTM) to make sure that test plans were written for all the requirements.
• Validated data in Source and Target systems as per ICD09, ICD10 format.
• Performed unit testing,Functional testing, integration testing and End to End testing for applications.
• Used SharePoint to upload project documents
• Worked with development team members to better understand system functionality in order to improve testing quality.

Confidential, IL

QA Tester

Responsibilities:

• Worked with Business analyst and QA manager in gathering technical and functional specification documents for reviews to understand the functionality.
• Exported test cases into Mercury Quality Center.
• Tested EDI transactions 270/271, 837, 835, 834(X12) according to the test scenarios.
• Worked on Claims Processing and Claims Accumulation and Adjudication in FACETS.
• Performed Synchronization using Quick Test Pro.
• Tested Applications using Quick Test Pro with different sets of data.
• Created page checkpoints to test the properties and contents of the web page using Quick Test Pro.
• Used QTP to perform Regression Testing.
• Involved in Up-gradation of HIPAA X12 4010 transactions to HIPAA X12 5010 and ICD 9 CM to ICD 10.
• Used Recovery Scenario Manager in QTP to handle exceptions.
• Checked the data flow through the front end to backend and used SQL queries, to extract the data from the database.
• Worked with Business Analyst in UAT testing and involved in testing in Production region.
• Tested EDI applications to process Health Care transactions as per the HIPAA implementation.
• Extensively involved in Database testing by writing SQL queries.
• Used SQL Navigator for Writing and execute Queries.

Environment: FACETS, Ultra Edit, Clarity, QTP, Windows, PL/SQL, Mainframe, UML, MS Office, Mercury Quality Centre.

Confidential, Raleigh NC

Quality Analyst

Responsibilities:

• Created Use Case diagrams using UML and Business Process Models using MS-Visio.
• Facilitated Joint Application Development (JAD) Sessions for communicating and managing expectations and to discuss the different ways and means for the integration of Rational tools with the current system using an "adoption through execution" strategy.
• Responsible for Business Process Management (BPM) for development of various projects.
• Participated in providing implementation assessment for Rational RequisitePro, Rational ClearQuest using Unified Modeling Language (UML) and Rational Unified Process (RUP).
• Developed Use Cases, Sequence Diagrams, Activity Diagrams and Class Diagrams.
• Assisting the project manager in creating detailed project plans and scheduling and tracking project timelines.
• Analyzed HIPAA 5010 standards for 837P transactions, related to providers, payers, subscribers and other related entities
• Identified the requirements for accommodating HIPAA 5010 standards for 837P transactions and captured these requirements to develop new GUI for the internet based application
• Worked as the primary liaison between the business user and the developers throughout the project cycle.
• Worked with various Business Intelligence tools for reporting and decision making.
• Performed Gap Analysis to identify the deficiencies of the current system and to identify the requirements for the change in the proposed system.
• Handled changes at each stage of project development.
• Documented Requirement Traceability Matrix in Requisite Pro for traceability of requirements.
• Assisted the Project Manager in setting realistic project expectations, in evaluating the impact of changes on the organization and plans accordingly, and conducted project related presentations.
• Provided technical assistance in identifying, evaluating, and developing systems and procedures that were cost effective and met business requirements.

Environment: Rational Requisite Pro, Rational Clear Quest, RUP, SQL, MS Office, MS-Project, MS Visio, Test Director.

Confidential, Chantilly, VA

QA EDI Tester

Responsibilities:

• Reviewed Business requirement Documents and functional requirements.
• Involved in preparing Test Cases based on business requirements.
• Conducted Value Analysis, Regression Analysis, and Risk Management.
• Tested 837/ 835, 270/271, 276/277 transactions.
• Authored and executed Test cases for Claims and Customer Service Workflow by manually.
• Performed GUI/ Usability testing manually.
• Wrote INNER, OUTER JOINS to retrieve desired or expected data from tables of database with and without comparison operators to perform Backend testing in QTP.
• Responsible for writing the Test Cases and Test Scenarios based on the Functional Specification and technical Specification and documented in Mercury Quality Center.
• Responsible for Back-End Testing Using SQL Commands using TOAD.
• Developed SQL queries, functions, stored procedures and triggers to perform the backend testing of the data
• Perform functional, exception and scenario testing.
• Logged the errors, reported defects, determined repair priorities and tracked the defects until resolution using Mercury Quality Center.
• Extensively used SQL statements to query the Oracle Database for Data Validation and Data Integrity.
• Quality Center was used to create the test plan, store test cases and run the test sets.

Environment: Windows, Oracle, SQL,HIPPA, EDI, AUT, TOAD, Mercury Quality Center, MS Office, MS-Visio

Confidential, Danville, PA

BA

Responsibilities:

• Worked with Business Owner and Business Relationship Manager to define the scope, requirements and schedule for the project.
• Documented Functional Specifications for Enrollment (834), Customer Service Interface, Claim (837) including Encounter Claim and Capitation Payment (820) and Authorized Representative for Medicaid Members.
• Worked comprehensively on DPW (Department of Public Welfare-State of PA) Medicaid Requirements for GHP ( Confidential ).
• Studied the current GHP Process to meet the Medicaid demands and conducted a GAP Analysis to cover Medicaid Requirements and did EDI Mapping for Medicaid Enrollment.
• Designed Business and Functional Requirements document, Use Cases and Swim-lane Process Flows.
• Developed Swimlane Diagram for various businesses Process at GHP by using MS Visio.
• Involved in Requirement Scoping and analysing high priority requirement for implementation.
• Coordinated between Senior Management and Business Analysts and updated the status of the project
• Worked on Provider Network Management (Directory) Monthly, Quarterly and Annual Files.
• Participated in Scrum Meeting and resolved the pending issues related to File Layouts and its specifications and helped QA in System and Performance testing.
• Created a process flow for Medicaid Member Mailings and Mail Return Indicator.
• Worked closely with IT and reviewed all the Technical Specifications with them.

Environment: HIPPA, EDI, QUALITY CENTER, SQL, PL/SQL, UNIX, Oracle, MS Office, Windows 2000, IIS.

Confidential, Dallas, TX

QA EDI Tester

Responsibilities:

• Designed and developed detailed test plan and also developed the functional test plan and test scripts for the application.
• Implemented the SDLC for the testing life cycle and followed the standards in the application.
• Analyzed user requirements, attended change request meetings to document changes and implemented procedures to test changes.
• Conducted Security testing, Functionality, Interface, User Accepting Testing and Integration testing during the various phases of the project.
• Conducted Back-End Testing Using SQL Commands.
• Extensively used SQL statements to query the Oracle Database for Data Validation and Data Integrity.
• Executed SQL statements to check if the data integrity has been maintained.
• Experiences working in ANSI x12 EDI Transaction.
• Involved In Testing the EDIs according to HIPPA code set 834 enrolment and disenrollment in a health plan using QTP
• Involved in testing EDIs according to code set X12 835 Claim Payment & Remittance Advice Claims processing and 837 Claim transactions.
• Executing SQL commands performed back-end testing.
• Executed SQL statements to check if the data integrity has been maintained.
• Maintained Test matrix and Traceability matrix and also performed Gap Analysis.
• Participated in meetings with the developers on a regular basis to update the test documents.
• Wrote SQL Queries to perform Back-End Testing for data verification.
• Identified and documented all issues and defects to ensure desired quality of the application functionality.

Environment: HIPPA, EDI, QUALITY CENTER, SQL, PL/SQL, UNIX, Oracle, MS Office, Windows 2000, IIS.